BA 290A-2 and ME290P
Fall 1998

Managing the New Product Development Process: Design Theory and Methodology


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SCHEDULE

DAYDATE TOPIC
1 W8/26Introduction to New Product Development (NPD)

Ch. 1: Introduction (pp. 1-12).
Ch. 2: Development Processes and Organizations (pp. 13 - 32).

2 F8/28 Product Development Environment: Strategic Alignment

Wheelwright, Steven C. and Kim B. Clark, "The Concept of A Development Strategy," Revolutionizing Product Development, pp. 28-56.

Bucciarelli, L.L., G. Goldschmidt and B.C. Whipple, "Delta - A Design Exercise," MIT, February 1991.

Case: New Product Development at Canon: The Contact Sensor Project (9-396-247).

3 W9/2 Delta Design Exercise

Assignment due: Myers-Briggs (Kiersey) Analysis. For more information on this test see: sunsite.unc.edu/personality/

Delta Design exercise performed in class.

4 F9/4 Project Proposals and Team Assignments

Project proposals due via e-mail by 3 p.m. on Thursday September 3rd.

Assignment due (in class): List of 20 product ideas.

Assignment due by 5 p.m. on Saturday, September 5th: Project preferences.

5 W9/9 Product Development Environment: The NPD Process Assignment

Assignment due: Reflections on Delta Design exercise.

Ch. 12: Managing Product Development Projects (pp. 218-232)

Case: Honeywell Residential Division -- New Product Development (#9-689-035)

6 F9/11 Product Development Environment: Project Organization

Sobek, Durward K. et al., "Another Look at How Toyota Integrates Product Development," Harvard Business Review, July-August 1998.

Katzenbach, Jon R. and Douglas K. Smith, "The Discipline of Teams," Harvard Business Review, March-April 1993, pp. 111-120.

Case: Quantum Corporation: Business and Product Teams (HBS 9-692-023) Guest speaker: Jane Creech, Quantum Corporation

7 W9/16 Concept Development: Customer and User Needs Assessment

Assignment Due: Customer and user needs analysis.

Ch. 3: Identifying Customer Needs (pp. 33-52).

Jeffrey F. Rayport, "Spark Innovation through Empathic Design," Harvard Business Review, November-December 1997, Reprint #97606.

8 F9/18 Concept Development Overview: An Industry Perspective

Berry, Leonard L., and A. Parasuraman, "Listening to the Customer -- The Concept of a Service-Quality Information System," Sloan Management Review, Spring 1997.

Guest Speaker: TBD from GVO.

9 W9/23 LAB: Mission Statement and Customer/User Needs Assessment Planning

Project deliverable due: Mission Statement.

10 F9/25Concept Development: Translating the Voice of the Customer

Ch. 4: Establishing Product Specifications (pp. 53-76).

Hauser, John R. and Don Clausing, "House of Quality," Harvard Business Review, May-June 1988, Reprint # 88307.

Case: SweetWater (HBS 9-695-026)

11 W9/30Concept Development: Concept Generation

Ch. 5: Concept Generation (pp. 77-104).

12 F10/2 Successive Concept Generation

Guest Speaker: Prof. Jami Shah, Arizona State University

This is a change from the original schedule. The Concept Selection readings and assignments have been moved to Class 15, Oct. 14, 1998.

13 W10/7 Voice of the Customer Presentations

Project deliverable due: Customer needs list and concept sketches.

14 F10/9 Voice of the Customer Presentations

Project deliverable due: Customer needs list and concept sketches.

15 W10/14Tools Used in NPD: Economics of Product Development

Assignment due: Chapter 6, exercises 3 and 4.

Ch. 6: Concept Selection (pp. 105-128).

Ch. 11: Economics of Product Development Projects (pp. 233-258).

16 F10/16Tools Used in NPD: Product Architecture and Product

Ch. 7: Product Architecture (pp. 129 - 150).

Meyer, Marc H., and James M. Utterback, "The Product Family and the Dynamics of Core Capability," Sloan Management Review, Spring 1993.

17 W10/21Tools Used in NPD: CAD Systems Partitioning

Project deliverable due: Concept sketches.

Prasad, Biren, "How Tools and Techniques in Concurrent Engineering Contribute towards Easing Cooperation, Creativity and Uncertainty," Concurrent Engineering: Research and Applications, Vol. 6, No. 1, March 1998.

18 F10/23Tools Used in NPD: Physical Prototypes

Ch. 10: Effective Prototyping (pp. 218-232). Also BMW: The 7-Series Project (A) case (handed out in class on Wed., Oct. 21, 1998). Note, this is a change from the original reading. The reading of the Schrage article below is optional.

Optional Reading: Schrage, Michael, "The Culture(s) of Prototyping," Design Management Journal, Volume 4, Number 1, Winter 1993.

19 W10/28LAB

Finalizing concept development with review of concept sketches and concept selection process.

20 F10/30Concept Peer Review Trade Show

Project deliverable due: Concept selection matrices and final product concept.

21 W11/4Design for Usability: Role of Industrial Design and User Interface Design

Ch. 8: Industrial Design (pp. 151 - 178).

OXO International (HBS #9-697-007) "Getting a Grip on Kitchen Tools," @Issue Journal, to be distributed in class. Also see article on OXO's web site: called Good Grip Tools.

Guest speaker: Johannes Hoech, frogdesign.

22 F11/6LAB

Finalize prototype development, and prepare plans for testing product with customers.

Project deliverable due: Final product specifications and drawings

23 W11/11Design for Manufacturability

Ch. 9: Design for Manufacturability (pp. 179-216).

Case: Intel Systems Group (#9-691-040).

You might want to check out the Mattel toy case in our Multimedia Case Studies library.

24 F11/13Design for Environmental Soundness

Kroll, Ehud and Thomas A. Hanft, "Quantitative Evaluation of Product Disassembly for Recycling," Research in Engineering Design, 10:1-14, 1998.

Guest Speaker: Tse-Sung Wu from the Consortium for Green Design and Mfg at UC Berkeley.

25 W11/18Intellectual Property Rights

We have shifted the schedule to accommodate a guest speaker on the issue of intellectual property and patent rights. On Wednesday, November 18th, Anthony deAlcuaz, a partner at Howard, Rice, Nemerovski, Canady, Falk & Rabkin, will join the class to talk about these issues. The Testing and Refinement readings have been moved to Friday, Nov. 20.

26 F11/20Testing and Refinement: Taguchi Method and Failure Mode Analysis

Taguchi, Genichi and Don Clausing, "Robust Quality," Harvard Business Review, January-February 1990, Reprint #90114.

Byrne, Diane M. and Shin Taguchi, "The Taguchi Approach to Parameter Design," Quality Progress, December 1987.

27 W11/25Testing and Refinement: A Case Study

Case: Team New Zealand (A) (#N9-697-040).

Project deliverable due: Financial analysis.

28 F11/28THANKSGIVING HOLIDAY
29 W12/2Class Summary: Putting the Projects Back in Context

Case: Silicon Graphics, Inc. (#9-695-061).

30 F12/4Class Summary: A View of the Future

Case:Living on Internet Time: Product Development at Netscape, Yahoo!, NetDynamics, and Microsoft" (#N9-697-052).

Final, Sat. 12/15(8:00 a.m. - 12:00 p.m.) Wells Fargo Room


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Last updated: 16 November 1998
Send Comments to: Alice Agogino, aagogino@me.berkeley.edu
Copyright © 1998 Alice Agogino and Sara Beckman; All Rights Reserved.